Opening a Player Profile at FS Casino
- No promo code is required for our welcome package.
- The code field, where one is offered, is optional and is filled before you submit the form.
- A code entered later cannot be added to a deposit that has already been processed.
- The package is activated in the Bonuses section, not through the form.
The promo code field: where and when
The registration form contains an optional field for a promotional code. At FS Casino we do not require one for the four-stage welcome package. If you hold a code from a separate promotion, enter it exactly as written, without spaces, before pressing the register button. A mistyped code does not block registration, but it may leave the offer unattached to the account.
If you registered without a code and later receive one, write to our support team at [email protected] with your account e-mail and the code. We assess each request individually, and we cannot promise to apply a code after a deposit has been credited.
The FS Casino welcome bonus guide compares the four stages and their wagering requirements without relying on a code.
What we ask for
| Field | Requirement | Note |
|---|---|---|
| A working address | Used for confirmation and notices | |
| Password | Your own, not reused | Keep it private |
| Currency | One account currency | Choose carefully before depositing |
| Personal details | As on your identity document | Name, date of birth, address |
| Age | 18 or older | We verify it |
Sign-up step by step
- Open the registration form and enter your e-mail address and password.
- Select the account currency offered for your country.
- Enter your name, date of birth and address exactly as printed on your document.
- Add a promotional code in the optional field, if you hold one.
- Confirm that you are of legal age and accept the terms.
- Submit the form and confirm your e-mail address through the message we send.
Your account opens for browsing the lobby at once, and deposits are possible when the form is complete. The welcome package then appears in the Bonuses section, where you activate each stage. The first stage needs a deposit of €5, and the later stages ask for €10, €10 and €15. The conditions are 40x on bonus funds, 30x on free-spin winnings and five days for every stage.
Details that cause delays
| Detail | Frequent error | Remedy |
|---|---|---|
| Name | Nickname or abbreviation | Use the full name from the document |
| Date of birth | Day and month reversed | Check the format before submitting |
| Address | Old address after a move | Enter the current one and keep proof of it |
| Typing mistake | Re-read the address before confirming |
A single wrong character in an e-mail address stops our confirmation message from reaching you. If it happens, write to us from the address you meant to use and describe the problem, or use live chat.
If you need help from a phone, FS Casino mobile support explains how to keep the conversation attached to the right account.
Where the form can trip you
Two fields cause most second attempts. The first is the date of birth, because a reversed day and month can make an adult appear underage and stop the age check. The second is the name, because a shortened first name will not match the identity document later. We therefore suggest that you read the finished form aloud against your document before pressing submit; it takes half a minute and spares a week of correspondence.
Verification
We ask for identity verification before the first withdrawal, and we may ask earlier if the activity on an account calls for it. Prepare a clear photograph or scan of a valid identity document and a recent proof of address that shows your full name. Names on the document, the account and the payment method must be the same. Verification protects the account holder as well as us: a withdrawal cannot be sent to a person whose ownership of the account has not been confirmed.
These checks also apply to the methods and processing of FS Casino withdrawals.
One profile per person
Each player may keep one account. Duplicate accounts, shared accounts and the use of another person’s payment details are not permitted, and balances on such accounts may be restricted. If your circumstances change, contact us instead of opening a second account.
Sign-up and the welcome package together
Registration does not use up any part of the welcome package. The package begins only when you choose a stage and make a qualifying deposit, so you can open the account, look at the lobby and read the terms without any obligation. When you decide to deposit, decide first whether you want the bonus, because a stage cannot always be attached to a payment that has already been credited.
The FS Casino overview helps you compare the lobby formats and the option of playing with a plain deposit before deciding.
What we do with your details
We use your details to open and maintain the account, to verify your age and identity, to process payments and to answer your enquiries. We do not request details that serve none of these tasks. To correct information on your account, write to [email protected].
FAQ – FS Casino
No. The welcome package works without a code and is activated in the Bonuses section.
In the optional field of the registration form, before you submit it.
Contact our support team. We cannot promise that a code can be applied after a deposit has been credited.
You must be 18 or older.
Normally just before the first withdrawal, and earlier if account activity calls for it.
Yes. The form works in a mobile browser in the same way as on a computer.
No. Details must be your own and match your identity document.
Verification cannot be completed and withdrawals are held until the details agree.